FAQ

HOW MUCH IS SHIPPING?


Orders up to $14 - Shipping Cost is $6 (First Class Mail)
Orders over $14 - Shipping Cost is $8.80 (Priority Mail)
All our items are shipped from California and we ship

everything complete in one package.

Shipping costs will never exceed $8.80 USD 


If we are out of stock on an item we will email you with relevant details

and you can request a refund or backorder on the item that is out of stock.

 

Shipping is in the USA only, we don't ship outside the United States. 

HOW LONG DOES DELIVERY TAKE?
In most cases we ship orders within 48-72 hours or less.  

First Class mail requires 5-7 days delivery and Priority Mail requires 3-4 days delivery.

DO YOU DELIVER PRODUCTS INTERNATIONALLY?
Shipping is in the USA only, we don't ship outside the United States. 

HOW DO I CHECK THE STATUS OF MY ORDER?
You can track your order status in real-time by checking the shipping confirmation email we sent to you which contains tracking information.  You can also contact us directly at californiamagic@yahoo.com to check the status of your order.

I INPUT THE WRONG SHIPPING ADDRESS

OR CHOSE THE WRONG SIZE PRODUCT...

CAN I CHANGE IT?
it is important that you give us the correct information, If this happens to you, email us as soon as possible, we MIGHT be able to fix the issue however, keep in mind our goal is to ship items out as quickly as possible and if the package has already left we may not be able to address the problem. Then we would have no choice but to wait and see if the package is returned to us by USPS as undeliverable. If this happens we will contact you and issue a refund less the shipping cost since we are not at fault.

HOW SECURE IS MY PERSONAL INFORMATION?
CALIFORNIAMAGIC.NET adheres to the highest industry standards to protect your personal information. Your credit card information and details are encrypted during transmission using SSL (Secure Sockets Layer technology) which is widely used on the internet for processing payments. Your Credit card information is only used to complete the requested transaction and is not subsequently stored.

 

WHAT METHODS OF PAYMENT ARE ACCEPTED?
CaliforniaMagic accepts the following forms of payment:
Visa - Master Card - Discover - American Express - Apple Pay
CartesBanCaires - ChinaUnionPay - Diners - Maestro - Paypal